Box settings

Help > Using the web interface > Voice mail and fax boxes > Phone numbers > Configure > Box settings

Box settings

Voice mail and fax boxes

Select the voice mail or fax box you want to display/configure.

Further help under Voice mail and fax boxes

Fax ID | Sender name

Enter a sender name that is to be inserted into the top line of a fax along with the fax ID.

Further help under Voice mail and fax boxes

Fax ID | Telephone Number

Enter the complete phone number of the own external connection as fax ID. Number in the format +[country code][city code][external phone number] (e.g. +495306920094).

The fax ID is inserted into the top line of a fax during the fax transfer and, thus, permits an exact identification of the sender.

Note: Recipients of a fax frequently send their responses to the number entered in the header of the fax. Therefore, the Telephone Number should be one of your own extensions/phone numbers with fax acceptance.

Further help under Voice mail and fax boxes

Fax transmission | ECM (Error Correction Mode)

Transmission errors (e.g. because of faulty lines) will be corrected provided that ECM operation (Error Correction Mode) has also been configured for the opposite end.

Note: If transmission errors occur very often (e.g. overseas lines of VoIP connections with frequent packet losses), the transmission cannot be carried out since the fax machines involved will cancel the transmission due to an excessive number of transmission repetitions. In such cases, it may be sensible to disable EMC error correction. Without ECM error correction, the transmission errors occurred will be displayed as erroneous dots or lines.

Further help under Voice mail and fax boxes

Fax transmission | A maximum of 9600 baud

The transmission rate will be limited to 9600 baud and adapted in such a way that a faultless transmission quality is reached.

Note: The PBX supports a maximum transmission rate of 14400 baud. This transmission rate may be too high for specific lines (e.g. overseas lines or VoIP connections) and may lead to transmission interferences. In such cases, a limitation of 9600 baud makes sense.

Further help under Voice mail and fax boxes

Language of the announcements

If several language files have been imported, the language of the announcements can be selected.

Default

The configured standard language is used.

Further help under Voice mail and fax boxes

Automatic replay of new messages

All new messages will be replayed automatically without the need for further inputs and marked as listened to if the voice mailbox is queried or if message forwarding is used.

Note: This setting does not affect querying the voice mailbox with a phone.

Further help under Voice mail and fax boxes

Remote access

A voice mailbox can be queried from an external connection. The remote access can be performed by the administrator or owner/user after entering the corresponding PIN.

Further help under Voice mail and fax boxes

PIN for remote access

Freely selectable PIN. Helps to identify the permitted user when remotely querying the voicemail box.

Note: If no entry is made, the PIN of the box owner is automatically used.

Further help under Access authorisations

Message forwarding | Destination number

Incoming new messages are forwarded to the configured destination.

Destination number

Enter an internal or external phone number without exchange line access number.

Further help under Voice mail and fax boxes

Message forwarding | Forwarding after

Number of messages, after which the forwarding can be started (depending on the configured notification time period).

Further help under Voice mail and fax boxes

Message forwarding | Notification period

Time period in which the messages are to be forwarded.

Further help under Voice mail and fax boxes

Message forwarding | Number of repetitions

Attempts of call forwarding and pauses in between.

Further help under Voice mail and fax boxes

Call pick-up

The user can take over a call which was accepted by the voice mailbox.

global

Every internal user is permitted to take over calls.

Authorised users

Every owner or user is permitted to take over calls. If a group is owner or user, every group member can take over calls.

Further help under Voice mail and fax boxes

Maximum recording capacity (Voice mailbox)

Enter a value for the recording length between 15 up to 999MB. Adjoining it is shown how many minutes the entered value is. If no value is entered, the recording capacity is unlimited (maximum memory utilisation).

Specifies the maximum memory capacity in MB available for the recording of messages.

Note: Under the following circumstances, the entered value is not available for the box:

•There is not enough memory capacity available on the storage device.

•The memory capacity on the storage device is utilised by other boxes.

Maximum recording capacity (Fax box)

Enter a value for the recording length between 15 up to 999MB. If no value is entered, the recording capacity is unlimited (maximum memory utilisation).

Specifies the maximum memory capacity in MB available for the fax box.

Note: Under the following circumstances, the entered value is not available for the box:

•There is not enough memory capacity available on the storage device.

•The memory capacity on the storage device is utilised by other boxes.

Further help under Voice mail and fax boxes

Maximum length per recording

Enter a value for the recording length between 1 up to 99 min. If no value is entered, the recording length is unlimited (maximum memory utilisation).

Specifies the number of minutes after which the box ends a recording automatically (unless the caller already hung up).

Note: Under the following circumstances, the entered value is not available for the box:

•There is not enough memory capacity available on the storage device.

•The memory capacity on the storage device is utilised by other boxes.

Further help under Voice mail and fax boxes

Automatic clean-up

Perform at xx % memory utilisation

When the value (in the range of 50 up to 95 %) is reached, the oldest messages marked as read will be deleted as soon as new messages arrive. Archived messages will not be deleted.

Note: If the clean-up fails, this information is logged and, if specified, sent as an e-mail.

Further help under Voice mail and fax boxes

E-mail transfer | Send e-mail in HTML format

Note: When switched off, e-mails are sent in text format.

Further help under E-mail

Further help under Voice mail and fax boxes

E-mail transfer | Send on incoming message (Voice mailbox)

Attach incoming message as file

In the case of an incoming message, this information is sent as an e-mail.

Audio file in MP3 format

The audio file is provided in MP3 format.

Note: When switched off, the audio file is available in wav format.

Mark as read the messages sent

In the message list, a sent message is marked as read.

E-mail transfer | Send on incoming message (Fax box)

Attach incoming message as file

Note: Faxes are provided as pdf files.

Mark as read the messages sent

Important: If automatic marking as read is enabled, the fax box will be cleaned up automatically. This option should normally be enabled

Further help under E-mail

Further help under Voice mail and fax boxes

E-mail transfer | Send at xx % memory utilisation

Enter a value for the recording length between 50 up to 95 %. When the amount of memory used exceeds the specified level, this information is sent as an e-mail.

Further help under E-mail

Further help under Voice mail and fax boxes

E-mail transfer | Send in the case of failure of automatic cleanup

If the automatic clean-up fails, an e-mail is sent. The settings made for the transfer of system e-mails will apply.

Opens the configuration for the transfer of system e-mails.

Further help under E-mail

Further help under Voice mail and fax boxes

E-mail transfer | Send after fax transfer

Off

Disables e-mail transfer after fax transfer.

in the case of errors

Enables e-mail transfer after failed fax transfer.