Help > Using the web interface > Functions > Music on Hold/announcements > File assignment > Music on hold > Music on Hold also during the ringing period
Music on Hold also during the ringing period
Transferring a call without an announcement
A caller connected by transferring without announcement will exclusively hear music on hold during this process (pressing the R key, dialling the internal number, and ringing period).
*Note: When switched off, the caller hears the ringtone during the ringing phase.
*Further help under Query and Transfer
Announcement before answering
A caller hears the music on hold after the playback of the announcement before answering.
When switched off, the caller hears the ringtone during the ringing phase.