Data migration
Details regarding the necessary preparations for data transfer can be found at PreparationAfter transferring the configuration data:
•Check the transferred configuration data.
•Make adjustments and additions as necessary.
Note: Here you will find information on whether and how data will be migrated, starting from the original configuration.Hardware
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Hardware > Selection of modules | Hardware •COMtrexx Business / Flex only. •Manual selection required. |
Hardware > Port configuration | / |
Public switched tel. networks
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Public switched tel. networks > Exchange line request | Exchange lines > Exchange line request and locations •Exceptions: −LCR is no longer available. |
Public switched tel. networks > Emergency calls | Exchange lines > Emergency calls |
Public switched tel. networks > Analogue | / |
Public switched tel. networks > ISDN | / |
Public switched tel. networks > VoIP | Exchange lines > Provider and accounts •Exceptions: −LCR is no longer available. −Routing is no longer available. −Locations different from the location of the PBX:Exchange lines > Exchange line request and locations −DDIs that deviate from the linear call distribution:Exchange lines > Exchange line routing > Exchange line routing incoming Note: Provided the COMtrexx has valid network settings and internet access is available, the VoIP accounts are registered after the takeover.Note: This is not yet the case if the VoIP providers have been assigned to the optional second network interface (LAN 2). Data for a second network interface is not transferred to COMtrexx.Further help can be found in the COMtrexx help section at Network interface (second) |
Public switched tel. networks > Call distribution | Exchange lines > Exchange line routing > Exchange line routing incoming •Exceptions: −Analogue is no longer available. −ISDN is inapplicable. |
Public switched tel. networks > Call Forwarding | Exchange lines > Exchange line routing > Exchange line routing incoming •Exceptions: −Analogue is no longer available. −ISDN is inapplicable. −Permanent configuration is no longer available. |
Subscriber (scr.)
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Subscriber (scr.) > Phone numbers | User > Phone numbers Phones > Assignment Note: In COMtrexx, a subscriber is split into user and phone. A user is set up not on a device-specific basis but on a person-specific basis and can be assigned to up to five phones, either simply or permanently. Depending on previous usage, it makes sense to reduce the number of users and reassign them to the phones.Further help can be found in the COMtrexx help section at UserNote: A COMfortel SoftPhone 2 must be reset to its factory settings (in the softphone: app > Reset app to factory settings) and be set up again with the registration data from the COMtrexx.•Phones > Assignment > Further help can be found in the COMtrexx help section at Show QR code / Send registration dataNote: Analogue and ISDN subscribers as well as VoIP subscribers for COMfortel 3200/3500 are only created as users. ISDN phones are not supported by COMtrexx. Other required phones must be added and assigned to a user.•Phones > Assignment > New Further help can be found in the COMtrexx help section at Add phone | New |
Subscriber (scr.) > IP provisioning | Administration > Network > Server service > Provisioning Phones > Provisioning Note: Provisioning must be started manually once on a DECT base station COMfortel WS-500x.Note: On a COMfortel 1400/2600/3600 IP, provisioning must be started manually once by restarting the phone or calling up the provisioning test (in the phone: Update & Provisioning > Provisioning settings > Provisioning test).Note: Individual provisioning files for COMfortel 1400/2600/3600 IP are not transferred to the COMtrexx and must be set up again. If you have saved provisioning files from the old PBX in advance, use their contents to create new individual provisioning files.Note: Usable key functions with COMfortel 1400/2600/3600 IP in the COMtrexx:•Speed dialling with BLF •Account Readiness •Do-Not-Disturb (works only locally) •Call Waiting •Start app •Bluetooth (only COMfortel 3600 IP) •headset •IP Camera •Ring signal •macro function •Number presentation suppression •Idle state •Call restrictor •URL •Level 2 Note: Additional functions can be replicated using programming functions on a speed dial key with BLF (or without BLF in the second level).•Do-not-Disturb •group function •Call Forwarding •Configuration switching Further help can be found in the COMtrexx help section at Short reference |
Subscriber (scr.) > Profile | User > Profile |
Subscriber (scr.) > COMfortel WS-500x | Phones > Assignment |
Subscriber (scr.) > Function overview | User > Function overview |
Subscriber (scr.) > Properties | User > Phone numbers > > Configure Phones > Assignment •Exceptions: −LDAP password is no longer available. −Sub-admin permission is no longer available. −Authorisation for external transfer is no longer available. −The billing factor is no longer available. −Private exchange line access is no longer available. −Signalisation by tones is no longer available. −Transmission of the display name is no longer available. −Alarm device is no longer available. Note: Device-specific properties are linked to the phone in the COMtrexx configuration. This applies, e.g., to the existing subscriber properties under analogue and VoIP settings.Note: Exchange line settings such as exchange line authorisation, assignment of call restrictor and call deblocker, preferred exchange line and number presentation are not transferred to COMtrexx, but must be set up again. This is done via rule sets, in which several routing rules are combined. These rule sets must be created and then assigned to the users.Further help can be found in the COMtrexx help section at Exchange line routingNote: Individual encryption settings and certificates are not transferred to COMtrexx.Further help can be found in the COMtrexx help section at Encryption, Phone encryption and Certificates |
Subscriber (scr.) > Unassigned phones | Phones > Assignment |
Subscriber (scr.) > All subscribers | User > Function overview > Global settings •Exceptions: −ISDN is inapplicable. −Baby call is no longer available. −Private/business calls is no longer available. |
Groups
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Groups > Phone numbers | Groups > Phone numbers |
Groups > Profile | Groups > Profile |
Groups > Properties | Groups > Phone numbers > •Exceptions: −Central caller list is no longer available. Note: Exchange line settings such as exchange line authorisation, assignment of call restrictor and call deblocker, preferred exchange line and number presentation are not transferred to COMtrexx, but must be set up again. This is done via rule sets, in which several routing rules are combined. These rule sets must be created and then assigned to the groups.Further help can be found in the COMtrexx help section at Exchange line routing |
Devices
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Devices > Voice mail and fax boxes | Voice mail and fax boxes Note: Individual voicemail announcements (*.wav) are not imported into COMtrexx. If you have saved announcements from the old PBX in advance, import these announcements.•Voice mail and fax boxes > Phone numbers > Select voicemail box > Configure > Announcements > Import Further help can be found in the COMtrexx help section at Announcements | Import |
Devices > Device wizard | External devices > Device wizard •Exceptions: −Analogue is no longer available. |
Devices > Door terminals | External devices > Door terminals •Exceptions: −Analogue is no longer available. |
Devices > Announcement outputs | External devices > Announcement outputs •Exceptions: −Analogue is no longer available. |
Devices > Alarms | / |
Devices > Relays (actuators) | External devices > Relays (actuators) •Exceptions: −Analogue is no longer available. |
Devices > Action URLs | / |
Time control
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Time control > Configurations | Functions > Time control > Configurations |
Time control > Switching times | Functions > Time control > Switching times •Exceptions: −Wake-up calls is no longer available. |
Routing
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Routing > Soft-LCR 4.0 | / |
Routing > VoIP and GSM Routing | / Note: Exception numbers are not transferred to COMtrexx, but must be set up anew. This is done via rule sets, in which several routing rules are combined. These rule sets must be created and then assigned to the users, groups, and the Call Through function.Further help can be found in the COMtrexx help section at Exchange line routing |
Functions
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Functions > Exchange line transfer | / |
Functions > Automatic Receptions | Internal devices > Automatic Receptions |
Functions > Call Through | Functions > Call Through Note: Exchange line settings such as exchange line authorisation, assignment of call restrictor and call deblocker, preferred exchange line and number presentation are not transferred to COMtrexx, but must be set up again. This is done via rule sets, in which several routing rules are combined. These rule sets must be created and then assigned to the Call Through function.Further help can be found in the COMtrexx help section at Exchange line routing |
Functions > CLIP texts | Functions > CLIP texts |
Functions > Call allowance accounts | / |
Functions > Hotel function | / |
Functions > Calendar | Functions > Time control > Holidays |
Functions > Macro short-code number | Functions > Short-code dialling number Note: Macro short-code numbers are not transferred to COMtrexx, but must be set up anew.Further help can be found in the COMtrexx help section at Short-code dialling number |
Functions > LAN TAPI | Administration > Network > Server service > LAN TAPI |
Functions > Call Parking | Internal devices > Call Parking |
Functions > Online name search | / |
Functions > Waiting Field | / |
Functions > Music on Hold/announcements | Functions > Music on Hold/announcements •Exceptions: −Alarm is no longer available. −Wake-up calls is no longer available. Note: To import your own hold music and announcements (*.wav), the following options must be enabled during export/import: Read music on hold and announcements / Music on Hold/announcements. |
Functions > Wake-up times | / |
User data
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
User data > Call data | User data > Call data Note: No call data is transferred to COMtrexx, only settings.•Exceptions: −Hotel is no longer available. −Costs is no longer available. −The billing factor is no longer available. −Private exchange line access is no longer available. −Exchange line access via transferred exchange line is no longer available. −Alarm call is no longer available. −Wake-up calls is no longer available. −LCR update is no longer available. −SFTP transer is no longer available. |
User data > Address books | User data > Contacts and assignment Note: The following options must be enabled during export/import to transfer contact photos: Read contact photos / Contact images. |
User data > Special numbers | Exchange lines > Call restrictor/deblocker Note: The lists will be transferred, but the assignment of block and allow lists (outgoing) must be reconfigured. This is done via rule sets, in which several routing rules are combined. These rule sets must be created and then assigned to the users, groups, and the Call Through function.Further help can be found in the COMtrexx help section at Exchange line routing |
User data > Messages | User data > Messages Note: No data will be transferred to COMtrexx. |
Administration
Source path COMmander/COMpact: | Target path COMtrexx: |
|---|---|
Administration > Dealer and operator data | Administration > Contact information Note: The following options must be enabled for data to be transferred during export/import: Read PBX data / PBX data. |
Administration > Activation | Administration > Licenses Note: Licenses/activations are not transferred to COMtrexx.Further help can be found in the COMtrexx help section at Licenses |
Administration > Access authorisations | / |
Administration > Data Backup | Administration > Maintenance > Backup Note: No data will be transferred to COMtrexx. |
Administration > Firmware update and restart | Administration > Maintenance > Update and restart Note: No data will be transferred to COMtrexx. |
Administration > Date and time of the PBX | Administration > Date and Time Note: Time settings are not transferred to COMtrexx.Further help can be found in the COMtrexx help section at Date and Time |
Administration > IP configuration | Administration > Network > Server service > Webserver configuration Administration > Network > IP configuration •Exceptions: −The configuration port for system phones is no longer available. −UpnP is no longer available. −Language: Dashboard |
Administration > VoIP configuration | Administration > VoIP •Exceptions: −STUN server is no longer available Note: DiffServ is always enabled. |
Administration > Remote configuration | Administration > Service > External access Note: External access to the COMtrexx requires additional settings.Further help can be found in the COMtrexx help section at External access |
Administration > SIPS/SRTP internal (VoIP) | Administration > VoIP > SIPS/SRTP internal (VoIP) Note: No data will be transferred to COMtrexx. |
Administration > VoIP Internet gateway | Administration > Network > Gateways and routing Note: No data will be transferred to COMtrexx.Further help can be found in the COMtrexx help section at Network interface (second) |
Administration > IP block- and allowlist | Administration > Network > IP block- and allowlist Note: No data will be transferred to COMtrexx. However: The addresses (subnet) of the connected VoIP phones are entered into the IP sharing list.Further help can be found in the COMtrexx help section at IP whitelist |
Administration > Certificates | Administration > Certificates Note: No data will be transferred to COMtrexx.Further help can be found in the COMtrexx help section at Certificates |
Administration > E-mail | Administration > E-mail |
Administration > System messages | Administration > Maintenance > Message configuration •Exceptions: −Temperature monitoring is no longer available. |
Administration > Logging | Administration > Service > Logging Note: No data will be transferred to COMtrexx. |
Administration > Service data | Administration > Maintenance > Backup Note: No data will be transferred to COMtrexx. |