Query Calls
Further help under Call and transferDispaly overview: 1 participant on hold
a. Contact profile
b. On-hold duration
c. Identity of SUB put on hold
d. SUB subscriber number put on hold
e. Identity
f. Own identity
g. Hang up
h. Changes to the view from which another SUB can be called
Display overview: 2 participants on hold, dial preparation for call 3rd participant
a. Participant 1
b. Participant 2
c. Contact name
d. Call duration
e. Enter the subscriber number to call a different subscriber
f. Note text
g. Trigger a call
h. Toggle between numerical and alphanumeric entry
Initiating a query call (during a call)
Hold > enter destination number/contact (keypad) > OK
or
Hold > > enter destination number/contact > OK
When you connect a COMfortel D-XT20/D-XT20i:
Hold > Speed dial key (key extension module)
or
press the speed dial button (key extension module)
Ending the query call and returning to the previous call
Hold
or
Splitting a call (during a query call)
Select the call partner to whom you want to change >
Ending one of the two calls
Either one of the call partners hangs up the receiver
or
you can select the call partner for whom you want to end the call >
Connecting the two call partners to each other
To do this, hang up the receiver
or