Help > Functions and applications > Pick-Up and Call Pick-Up
Pick-Up and Call Pick-Up
Using pick-up you can take a call on your own phone that was originally sent to another internal telephone or to an own voice mailbox.
If the user is authorised to accept global calls, this applies to calls to all other users.
As an alternative, the authorisation for group calls and voice mailboxes can be configured. Here, the user is authorised to take calls from users that belong to his group. Furthermore, the user with this option is authorised to take over calls from those voice mailboxes of which he is the owner.
If a call has already been taken, the call can be taken using same procedure if the call take-over has been allowed by the user being called. This function is useful, for example, in the case of answering machines.
*Description of operation under Pick-up
Configuration
Switching on pick-up seperately for users.
User > Phone numbers > > Authorisations
Switching on pick-up seperately for users.
User > Phone numbers > > Settings