Multi-path Call Forwarding

Help > Functions and applications > Multi-path Call Forwarding

Multi-path call forwarding is used to signal internal and external calls, in addition to call distribution for an internal or an external number, e.g., on a smartphone. Multi-path call forwarding is also executed if the "main phone number" is, for example, busy.

Further help under Call distribution

If call forwarding for external numbers is additionally enabled, multi-path call forwarding might work only limited.

Further help under Call Forwarding for External Telephone Numbers

Either multi-path call forwarding or Fixed Mobile Convergence (FMC) can be enabled.

Further help under Fixed Mobile Convergence (FMC)

For call forwarding to an external number: The external destination must be reachable for the user. For this, the exchange line routing settings (with block- and allowlists) that apply for the user/group are proved before a multi-path call is executed.

Further help under Exchange Line Routing

Configuration

• Configuring, enabling and disabling multi-path call forwarding seperately for users.

-User > Telephone number >

> Availability

• Configuring, enabling and disabling multi-path call forwarding seperately for groups.

-Groups > Telephone number >

> Availability

• Configuring, enabling and disabling multi-path call forwarding configuration dependent/time-controlled for usres/groups.

-User > Profiles >

> Availability

-Groups > Profiles >

> Availability

Alternative functions on an Internal Phone:

• Configuring, enabling and disabling multi-path call forwarding for users.

• Configuring, enabling and disabling multi-path call forwarding for a group.

• Check activation.

Instructions of use are in Multi-path Call Forwarding