Help > Functions and applications > Fixed Mobile Convergence (FMC)
Fixed Mobile Convergence (FMC)
FMC is a special type of multi-path call. When FMC behaviour is enabled, the configured phone number will ring parallel.
Either multi-path call forwarding or Fixed Mobile Convergence (FMC) can be enabled.
* Further help under Multi-path Call Forwarding
The destination number entered for FMC contains also the authorisation to handle outgoing calls via the PBX. On outgoing calls FMC acts like Call Through except that FMC is user specific. The called person does not receive the mobile number or the central company number but the number that is also transferred from the office home of the user.
* Further help under Call Through
The phone number to be transferred is configured in the exchange line routing outgoing and the according exchange line routing rule set is assigned to the user. Using the CLIP no screening function (availability on the account provided) allows a free assignment of the phone number to be transferred undependently from the used connection.
* Further help under Exchange Line Routing
An FMC call is displayed in the call data.
* Further help under Call data
Process
1.Dialling the predefined external number of the PBX for Call Through.
2.The PBX accepts the call and signals this with a special tone.
3.Dailling the 6-digit user PIN + *. This is unambiguously and makes it clear that this is an FMC call.
4.Based on the transmitted phone number and PIN, the PBX checks whether the caller has the authorisation for FMC.
5.You can do one of the following:
-You dial an internal telephone number.
-You dial an external telephone number with prefix.
6.After checking (block- and allowlist), the connection is established.
* Instructions of use are in FMC
Configuration
• If necessary, activating CLIP no screening on the account that is to be used for FMC/Call Through.
-Exchange lines > Providers and Accounts > > Miscellaneous
• Assigning a phone number of the account for Call Through.
-Exchange lines > Exchange Line Routing > > Exchange line routing incoming > Call distribution for
* Note: If possible, have the mobile phone operator enter the PBK number as special number (higher cost savings).
• If necessary, creating an own exchange line rule set for call handling of the user.
-Exchange lines > Exchange Line Routing > Exchange line routing outgoing
• Configuring, enabling and disabling FMC seperately for users.
-User > Telephone number > > Availability
• Selecting exchange line routing seperately for users.
-User > Telephone number > > Exchange line settings
• Configuring, enabling and disabling FMC configuration dependent/time-controlled for users/groups.
-User > Profiles > > Availability
• Selecting exchange line routing outgoing configuration dependent/time-controlled for users.
-User > Profiles > > Exchange line settings
• Max. duration of external calls and energency calls for FMC configuring.
-Functions > Call Through