Help > Functions and Applications > Outgoing calls
Outgoing calls
Outgoing calls can be initiated from the following pages of the app:
•Dialling
•Contacts
•Call list
•Voicemails
The following symbol starts an outgoing call to the corresponding phone number:
The call is displayed immediately.
*Description of the operation and display under Outgoing calls
*Note: After the call/conversation has ended, the app switches back to the page previously opened via the navigation.
Outgoing calls are saved in the call list.
*Description of the operation and display under Call list
Phone numbers are dialled by the softphone in a uniform format regardless of their source.
*Important: For a flawless dialling, operation with automatic exchange line request in the PBX is recommended.
*Please consult the PBX manual for this.
*Note: If it is not possible to activate automatic exchange line request, enable the following option in the softphone: Settings > Telephony > Outgoing calls > Dial as entered
*Details about the settings are in Outgoing calls
Anonymous call 
The anonymous call function makes it possible to prevent the phone number from being displayed to the called party on a case-by-case basis. A prerequisite may be the CLIR service feature activated by the network operator (case-by-case suppression of the display of the phone number).
You can switch the anonymous call on/off via: Settings > Telephony > Outgoing calls > Anonymous call
*Details about the settings are in Outgoing calls
Alternatively via symbol in the status bar:
*Description of the operation and display under Overview User Interface
Dialling from other applications and databases 
As an alternative to dialling from the app, the softphone can also initiate calls from other applications.
Calls can be initiated via TEL or CALLTO links. To do this, you can set the softphone as the default phone log app in Windows Settings.
A call can be initiated by selecting a phone number (e.g. in a database) and then pressing a specified system-wide call start key (hotkey).
The system-wide call start key is set up via: Settings > Telephony > Outgoing calls > System-wide call start key
*Details about the settings are in Outgoing calls