The backup function is used to back up the softphone’s data.
It is also possible to change data directly by editing and importing the backup file (*.xml). This also includes configuration data that is not offered via the user interface, such as showing/hiding pages in the navigation. In addition, elements from the backup file can be delivered to the softphone via provisioning.
A backup creates a backup file (*.xml) that contains the configuration and other data of the softphone.
A backup can be created as follows: Settings > Backup > Export XML
Description of the operation and display under Backup
Restore backup
The backup file can be saved back to the softphone if necessary.
A backup can be restored as follows: Settings > Backup > Import XML
Description of the operation and display under Backup
Legal notes
Important: Note the following legal notes before saving the backup.
The backup includes, amongst others, the following legally especially protected components:
•The configuration of the softphone including passwords used
•The names of the internal participants/users
•The softphone contacts
•Connection data sets with destination, source, and time information of a telecommunication connection
•LDAP information
•If necessary, information/access data for Google and Exchange accounts
Before saving the backup, all users of the softphone must be informed that this content is being transferred and who will process the data obtained. It is absolutely necessary to store the data safely and in accordance with the legal requirements. You must ensure that all legal requirements are met if you want to supply the data backup to your specialised dealer or the manufacturer for error analysis.
Accept the legal notes by entering "ok" in the entry field.
Edit configuration via xml
As an alternative to configuration via the user interface, the configuration can be edited directly via xml.
Important: Errors during processing can lead to malfunctions. First, create a backup and save the backup outside the configuration.
The configuration can be edited as follows:
1. Settings > Backup > Export XML > > OK > Accept > Copy
2. Settings > Backup > Import XML > > Edit data >Confirm
Description of the operation and display under Backup