Query Calls
Further help under Call and transferDispaly overview: 1 participant on hold
a. Status Holding
b. Identity of SUB put on hold
c. Own identity
d. Dial
e. End
f. Conversation duration
Display overview: 1 participant on hold, 1 participant in call
a. Status Call
b. SUB (in call) with call duration
c. SUB on hold with connection duration
d. Join Connects SUB in call with held SUB
e. End
Dispaly overview: 1 participant on hold, 1 participant in call
a. Status Connected.
b. SUB in call with connection duration
c. SUB on hold with connection duration
d. Join Connects SUB in call with held SUB
e. Conf.
f. End
Initiating a query call (during a call)
Hold > enter destination number/contact > OK
or
OK > enter destination number/contact > OK
or
Hold > softkeyDial > enter destination number/contact > OK
When you connect a COMfortel D-XT20/D-XT20i:
Hold > Speed dial key (key extension module)
or
press the speed dial button (key extension module)
Ending the query call and returning to the previous call
Softkey End> Hold
or
Softkey End> OK
Splitting a call (during a query call)
Select the call partner to whom you want to change > Hold
Ending one of the two calls
Either one of the call partners hangs up the receiver
or
you can select the call partner for whom you want to end the call > soft keyEnd
Connecting the two call partners to each other
To do this, hang up the receiver
or
Softkey Join