Help > Functions and Applications > Fallback identity
Fallback identity
A configured fallback identity supports system operation. If the main identity fails, the fallback identity is automatically registered on the PBX/at the provider.
*Note: This process starts automatically and may take a few minutes.
The fallback identity only has reduced functionality. For example, functions cannot be assigned to some function keys.
When a fallback identity is active, the message key flashes and informs the user about the current status.
When the main identity is restored, the fallback solution is automatically disabled and operation starts again, as it was before.
Each main identity can only have one fallback identity and vice versa. You cannot set up a chain or ring.
Requirements for use
•The fallback identity must be configured on a different PBX or at a different provider.
Configuration
Web interface:
•Identities > Options for experts > Fallback for
*Details about the settings are in Options for experts
Phone:
•Settings > Identities > Options for experts > Fallback for
*Details about the settings are in Fallback for
Provisioning:
*You will find general details about provisioning and how to provision this function in Auerswald DokuWiki
Process
You can decide whether a configured identity is to function as a main or fallback identity.
•No other settings are necessary for a main identity.
•This setting is necessary for a fallback identity:
1.In the "Fallback for" list, select the identity that is to be covered by a second if it becomes necessary.
2.Save