Help > Functions and Applications > Call waiting
Call waiting
Call waiting signals incoming calls during a call.
A call is signalled by
•a tone
•a message on the display
Requirements for use
•If only one identity is set on the phone, call waiting must be switched on, on the PBX, or enabled by the provider.
•Alternatively, you can set up several identities on the phone.
*Further help under Identities
Configuration
Web interface:
•Telephony > Call signalling > Call waiting
*Details about the settings are in Call signalling
Phone:
•Settings > Telephony > Call waiting / Audible indication
*Details about the settings are in Telephony
Provisioning:
*You will find general details about provisioning and how to provision this function in Auerswald DokuWiki
Process
1.During a conversation, a call waiting call is signalled.
If the audible indication is switched, you hear a tone. Otherwise, you only see a message on the screen. The call waiting caller hears the ringing tone.
2.You can do one of the following:
−Reject the call waiting call.
The call waiting caller hears the busy signal.
−You take the call waiting call.
You are then connected with the call waiting call. The previous call partner is held.
−You disconnect the current call by hanging up.
Your phone rings. You can accept the call as usual.
−You forward the call waiting call.
The call waiting caller also hears the ringing tone until the called person lifts their handset. You are now connected to the first call partner.