Call waiting
Call waiting signals incoming calls during a call.
A call is signalled by
a tone
a message on the screen
Requirements for use
If only one identity is set on the phone, call waiting must be switched on, on the PBX, or enabled by the provider.
Alternatively, you can set up several identities on the phone.
* For more information, see Identities.
Configuration
Web interface:
Telephony > Call signalling > Call waiting
* For more information, see Call signalling.
Phone:
Settings > Telephony > Call waiting/Call waiting tone
* For more information, see Telephony.
Provisioning:
* For more information, see AuerswaldDokuWiki.
Process
1.During a conversation, a call waiting call is signalled.
If the audible indication is switched, you hear a tone. Otherwise, you only see a message on the screen. The call waiting caller hears the ringing tone.
2.You can do one of the following:
-Reject the call waiting call.
The call waiting caller hears the busy signal.
-You take the call waiting call.
You are then connected with the call waiting call. The previous call partner is held.
-You disconnect the current call by hanging up.
Your phone rings. You can accept the call as usual.
-You forward the call waiting call.
The call waiting caller also hears the ringing tone until the called person lifts their handset. You are now connected to the first call partner.