Transferring a call without an announcement
Also called blind transfer.
Requirements for use
• A query call that you initiated yourself.
• To connect two external communication partners, the following is required: Transfer of external calls to external permission granted in the PBX.
• Internal transfer destination
Process
If an external call partner is to be transferred to another internal subscriber, there is no need to wait until the subscriber called in the query call picks up. The receiver can be put down during calling.
The call to the internal subscriber will be forwarded.
If the subscriber accepts the call, the connection is established.
If the called subscriber does not pick up, the call returns to the caller's own phone (the phone rings) after 2 minutes (or as set on the PBX or at the provider).
Description of the operation under Transferring calls