Call acceptance / Announcement
Voice mail and fax boxes
Select the voice mail or fax box you want to display/configure.
Further help under Voice mailboxOverridden by profile
The settings done are only valid on the condition that they are not overridden by a profile.
[Name configuration]
In the displayed configuration, the function is overridden by the displayed setting.
not overridden
The function is currently not overridden by a profile.
(not profile-controlled)
The function cannot be controlled with a profile.
Further help under ProfilesReadiness
On
Enables readiness.
Off
Disables readiness.
Configuration-specific
The setting made in the profile assigned to the currently valid configuration will apply (Voice mail and fax boxes > Profiles > Configuration).
Further help under Voice mailboxSecretarial function
Requirements:
• Corresponding announcement saved in the PBX
• Enabled Readiness of the voice mailbox
A caller can set up a connection to a deputy. For this purpose, the caller dials 1.
Note: This settings is also possible configuration-dependent via profiles (Voice mail and fax boxes > Profiles > Configuration > View).Enter an internal or external phone number.
Note: For an external number that has less than five digits, the local area code should additionally be entered. Further help under Voice mailboxAnnouncement with enabled replacement function
Select the announcement to be played to callers if the replacement function is enabled.
Further help under Voice mailboxCall acceptance / Announcement
The call acceptance of the voice mailbox can be configured to show different behavior for different call types. The Call acceptance/announcement defines the standard behaviour for the case that no Call-specific behavior applies.
Requirements:
• Enabled Readiness
• Disabled Secretarial function
• If Box announcement: corresponding announcement saved in the PBX
Note: This settings is also possible configuration-dependent via profiles (Voice mail and fax boxes > Profiles > Configuration > View).No call acceptance
All calls not controlled via Call-specific behavior will not be accepted. The caller hears the ringing tone.
Rejecting a call
All calls not controlled via Call-specific behavior will not be accepted. The caller hears the busy signal (user/group will not be called additionally) or the call tone (user/group will be called).
Standard announcement
All calls not controlled via Call-specific behavior will be accepted. The announcement of the selected language file will be replayed (see
Box announcement
An announcement according to the selection in the alongside list field will be replayed.
Further help under Voice mailboxRecording
The caller can leave a message. For this additionally the option Save short messages must be switched on for another outgoing mail server.
Further help under Voice mailboxSave short messages
The phone number of the caller is displayed even when the caller does not leave a message or hangs up during the announcement. This setting also applies to Call-specific behavior.
Further help under Voice mailboxCall-specific behavior (exception table)
The call acceptance of the voice mailbox can be configured to show different behavior for different call types.
Note: If the call-specific behavior is permanently set in a configuration by means of a profile, the corresponding table can be viewed. Click the corresponding profile name which is displayed in red font. The corresponding profile configuration is displayed.Requirements:
• Enabled Readiness
• Disabled Secretarial function
• If Box announcement: corresponding announcement saved in the PBX
Note: This settings is also possible configuration-dependent via profiles (Voice mail and fax boxes > Profiles > Configuration > View). Further help under Voice mailboxCall type
Internal calls
Call acceptance for internal calls.
Door calls
Call acceptance for door terminal calls.
External calls
Call acceptance for external calls.
Anonymous callers
Call acceptance for calls without transferred telephone number.
Custom
Call acceptance for calls from the entered phone number or phone number range entered under Ext. anonymous callers .
Further help under Voice mailboxExt. anonymous callers
Entering for call acceptance via Call type: Custom.
Possible is either the complete external phone number or a phone number range starting for example with 00 for international calls.
Further help under Voice mailboxCall acceptance
Default
For call acceptance see Call acceptance/announcement under Standard behaviour.
No call acceptance
No reaction on calls, the caller hears the ringing tone.
Rejecting a call
The caller hears the busy signal (user/group will not be called additionally) or the call tone (user/group will be called).
Standard announcement
The announcement of the selected language file will be replayed (see
Box announcement
The setting in the Announcements kist field selected announcement of the voice mailbox will be replayed.
Further help under Voice mailboxRecording
The caller can leave a message. For this additionally the option Save short messages must be switched on for another outgoing mail server.
Further help under Voice mailbox