Follow-me
Follow-me is like a call forwarding unconditional for users or groups that can be configured on any phone (instead of on the forwarding phone). This gives you the option of moving from room to room and taking the calls with you. External destination numbers can also be configured.
For call forwarding to an external number: The external destination must be reachable for the user. For this, the exchange line routing settings (with block- and allowlists) that apply for the user are proved before a Follow-me is executed.
* Further help under Exchange Line Routing
Follow me can be configured from different phones:
Configure Follow-me to an internal destination phone: With the help of this function you can go from room to room and take your calls with you. You can configure the call forwarding of your calls from the phone (destination phone) where you currently are. But you can also take the calls of several users/groups at your phone.
Configure Follow-me from any available internal phone: If you have already left your desk, you can forward your calls to another phone. This way it is possible to forward the calls to your mobile phone or to an internal representative.
Configure Follow-me from external: If you have already left the desk, you can forward your calls to another phone. This way it is possible to forward the calls to your mobile phone or to an internal representative.
* Note: The PIN of the forwarding user is required for configuration on an external phone.
Configuration
Enabling the following authorisations seperately for the involved internal phones: CF CF (groups) / Follow-me, Controlling of the PBX via phone, Configuring CF (sub) to ext. number.
-User > Telephone number > > Authorizations
Enabling the authorisations for the involved internal phones configuration dependent/ time-controlled:
-User > Profiles > > Authorizations
Configuring Follow-me for users/groups.
-User > Telephone number > > Availability
-Groups > Telephone number > > Availability
Alternative functions on an internal/external Phone:
-Enabling/disabling Follow-me to an internal destination phone
-Enabling/disabling Follow-me on any available internal phone
-Enabling/disabling Follow-me on an external phone
* Instructions of use are in Follow-me