Box settings
Voice mail and fax boxes
Select the voice mail or fax box you want to display/configure.
*Further help under Voice mail and fax boxes
Fax ID | Sender name
Enter a sender name that is to be inserted into the top line of a fax along with the fax ID.
*Further help under Voice mail and fax boxes
Fax ID | Phone number
Enter the complete phone number of the own external connection as fax ID. Number in the format +[country code][city code][external phone number] (e.g. +495306920094).
The fax ID is inserted into the top line of a fax during the fax transfer and, thus, permits an exact identification of the sender.
*Note: Recipients of a fax frequently send their responses to the number entered in the header of the fax. Therefore, the Phone number should be one of your own extensions/phone numbers with fax acceptance.
*Further help under Voice mail and fax boxes
Fax transmission | ECM (Error Correction Mode)
Transmission errors (e.g. because of faulty lines) will be corrected provided that ECM operation (Error Correction Mode) has also been configured for the opposite end.
*Note: If transmission errors occur very often (e.g. overseas lines of VoIP connections with frequent packet losses), the transmission cannot be carried out since the fax machines involved will cancel the transmission due to an excessive number of transmission repetitions. In such cases, it may be sensible to disable EMC error correction. Without ECM error correction, the transmission errors occurred will be displayed as erroneous dots or lines.
*Further help under Voice mail and fax boxes
Fax transmission | A maximum of 9600 baud
The transmission rate will be limited to 9600 baud and adapted in such a way that a faultless transmission quality is reached.
*Note: The PBX supports a maximum transmission rate of 14400 baud. This transmission rate may be too high for specific lines (e.g. overseas lines or VoIP connections) and may lead to transmission interferences. In such cases, a limitation of 9600 baud makes sense.
*Further help under Voice mail and fax boxes
Language of the announcements
If several language files have been imported, the language of the announcements can be selected.
Default
The configured standard language is used.
*Further help under Voice mail and fax boxes
Automatic replay of new messages
All new messages will be replayed automatically without the need for further inputs and marked as listened to if the voice mailbox is queried or if message forwarding is used.
*Note: This setting does not affect querying the voice mailbox with a phone.
*Further help under Voice mail and fax boxes
Remote access
A voice mailbox can be queried from an external connection. The remote access can be performed by the administrator or owner/user after entering the corresponding PIN.
*Further help under Voice mail and fax boxes
PIN for remote access
Freely selectable PIN. Helps to identify the permitted user when remotely querying the voice mail box.
*Note: If no entry is made, the PIN of the box owner is automatically used.
*Further help under Access authorisations
Message forwarding | Destination number
Incoming new messages are forwarded to the configured destination.
Destination number
Enter an internal or external phone number without exchange line access number.
*Further help under Voice mail and fax boxes
Message forwarding | Forwarding after
Number of messages, after which the forwarding can be started (depending on the configured notification time period).
*Further help under Voice mail and fax boxes
Message forwarding | Notification period
Time period in which the messages are to be forwarded.
*Further help under Voice mail and fax boxes
Message forwarding | Number of repetitions
Attempts of call forwarding and pauses in between.
*Further help under Voice mail and fax boxes
Call pick-up
The user can take over a call which was accepted by the voice mailbox.
global
Every internal user is permitted to take over calls.
Authorised users
Every owner or user is permitted to take over calls. If a group is owner or user, every group member can take over calls.
*Further help under Voice mail and fax boxes
Maximum recording capacity (Voice mailbox)
Enter a value for the recording length between 15 up to 999MB. Adjoining it is shown how many minutes the entered value is. If no value is entered, the recording capacity is unlimited (maximum memory utilisation).
Specifies the maximum memory capacity in MB available for the recording of messages.
*Note: Under the following circumstances, the entered value is not available for the box:
There is not enough memory capacity available on the storage device.
The memory capacity on the storage device is utilised by other boxes.
Maximum recording capacity (Fax box)
Enter a value for the recording length between 15 up to 999MB. If no value is entered, the recording capacity is unlimited (maximum memory utilisation).
Specifies the maximum memory capacity in MB available for the fax box.
*Note: Under the following circumstances, the entered value is not available for the box:
There is not enough memory capacity available on the storage device.
The memory capacity on the storage device is utilised by other boxes.
*Further help under Voice mail and fax boxes
Maximum length per recording
Enter a value for the recording length between 1 up to 99 min. If no value is entered, the recording length is unlimited (maximum memory utilisation).
Specifies the number of minutes after which the box ends a recording automatically (unless the caller already hung up).
*Note: Under the following circumstances, the entered value is not available for the box:
There is not enough memory capacity available on the storage device.
The memory capacity on the storage device is utilised by other boxes.
*Further help under Voice mail and fax boxes
Automatic clean-up
Perform at xx % memory utilisation
When the value (in the range of 50 up to 95 %) is reached, the oldest messages marked as read will be deleted as soon as new messages arrive. Archived messages will not be deleted.
*Note: If the clean-up fails, this information is logged and, if specified, sent as an e-mail.
*Further help under Voice mail and fax boxes
E-mail transfer | Send e-mail in HTML format
*Note: When switched off, e-mails are sent in text format.
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Send on incoming message (Voice mailbox)
Attach incoming message as file
In the case of an incoming message, this information is sent as an e-mail.
Audio file in MP3 format
The audio file is provided in MP3 format.
*Note: When switched off, the audio file is available in wav format.
Mark as read the messages sent
In the message list, a sent message is marked as read.
E-mail transfer | Send on incoming message (Fax box)
Attach incoming message as file
*Note: Faxes are provided as pdf files.
Mark as read the messages sent
*Important: If automatic marking as read is enabled, the fax box will be cleaned up automatically. This option should normally be enabled
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Send at xx % memory utilisation
Enter a value for the recording length between 50 up to 95 %. When the amount of memory used exceeds the specified level, this information is sent as an e-mail.
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Send in the case of failure of automatic cleanup
If the automatic clean-up fails, an e-mail is sent. The settings made for the transfer of system e-mails will apply.
Opens the configuration for the transfer of system e-mails.
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Send after fax transfer
off
Disables e-mail transfer after fax transfer.
in the case of errors
Enables e-mail transfer after failed fax transfer.
Always
Enables e-mail transfer after fax transfer.
Attach sent message to file
The sent fax is attached as file to the e-mail.
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Outgoing mail server
Default
The e-mails are transferred via the default outgoing mail server.
Name of an outgoing mail server
The e-mails are transferred via the selected outgoing mail server.
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Language file
Select the language file.
*Note: If a user-defined language file is selected, e-mails will be sent with the text modules of the selected language file.
*Further help under E-mail
*Further help under Voice mail and fax boxes
E-mail transfer | Logo
Default logo
The default logo is used.
Name of user-defined logos
The selected logo is used.
*Further help under E-mail
*Further help under Voice mail and fax boxes
Message recipients
The e-mail addresses of up to 10 message recipients can be entered for e-mail transfer.
*Further help under E-mail
*Further help under Voice mail and fax boxes
Test
By sending a test e-mail, it can be checked whether the e-mail transfer to the message recipients entered works without fault.
*Further help under E-mail
*Further help under Voice mail and fax boxes