External access
The PBX is usually configured via an internal network connection. The PC you use to do this must be connected to the same network as the PBX.
Alternatively, the PBX can be configured remotely via an Internet connection (DSL).
Caution: Every time port forwarding is performed, there is a security risk. Therefore, only carry out remote configuration via a VPN tunnel.
Further help under VPNDifferent functions such as configuration switching can, if necessary, also be proceeded using an external phone.
COMtrexx Control Center (CCC)
The COMtrexx Control Center (hereinafter called CCC) serves as a functional extension of the PBX for resellers and system administrators. It provides remote management, control and monitoring of services and devices.
For more information on CCC, take a look at the manual of the CCC.For more information on data exchange with the CCC, take a look at the Privacy Policy of the CCC.
Important: To create remote backups, this function must first be set up in the PBX.Further help under BackupConfiguration
•Activate the proxy service to use the CCC.
−Administration > VoIP > VoIP configuration > Proxy server for COMfortel SoftPhone > Use proxy
•After request by the CCC, start the requested pairing.
−Administration > Service > External access > Access for CCC > Confirm CCC access
•Allow monitoring via the CCC.
−Administration > Service > External access > Access for CCC > Monitoring
Switching functions on/off via an external phone
Requirements:
•Remote switching number which is configured in the PBX
−Exchange lines > Exchange line routing > Exchange line routing incoming
•DTMF-enabled telephone or DTMF tone generator
•Knowledge of the PIN and digit sequence required for the function
1.Call the remote switching number.
The PBX automatically accepts the call.
You will hear the external confirmation tone (1 second).
2.Enter with DTMF the required digit sequence.
You will hear the external confirmation tone again.
Possible functions on an external phone:
•Switching on/off the calling of the user's mobile telephones (FMC)
Description of operation under FMC•Switching Follow-me on/off
Description of operation under Follow-me•Switching the configuration
Description of operation under Configuration switchover•Switching relays on/off
Description of operation under Relays